Privacy Policy

At East African Broadband Services Limited, your privacy is important to us. This PrivacyPolicy explains how we collect, use, store, and protect your personal information whenyouvisit our website or use our services.

1. Information We Collect

We may collect:

– Personal Information (name, contact details, billing information)
– Technical Information (IP address, browser type, usage data)
– Communication Data (messages sent through our contact forms or support)

2. How We Use Your Information

We use this information to:

– Deliver and manage broadband and ICT services
– Process payments and invoices
– Improve our website and services
– Provide customer support and updates
– Comply with legal and regulatory obligations

3. Data Protection

We employ administrative, technical, and physical security measures to protect your data.

4. Information Sharing

We do not sell or rent your data. We may share data only with service providers under confidentiality agreements or as required by law.

5. Your Rights

You may access, correct, or request deletion of your data by contacting us at info@eabs.ug.

6. Cookies

Our site may use cookies to enhance experience. You can disable them via your browser.

7. External Links

We are not responsible for the privacy practices of other websites linked fromours.

8. Updates

This policy may be updated periodically. The latest version will always be available on our website.

9. Contact Us

Email: info@eabs.ug
Phone: +256 705 355 443 / +256 393 216 362
Address: Ntinda Complex Block A, Level 2
Website: www.eabs.ug

This Privacy Policy complies with the Uganda Data Protection and Privacy Act, 2019.